Contact Us

Response times vary depending on the time of day. Our team is based in France and handles tickets 7 days a week, though response times may be longer at night or on weekends.

Go to your client area at billing.winheberg.com, then click Submit a Ticket. Select the appropriate department and describe your issue in detail.

Our technical support is available 7 days a week via tickets. Phone support is available Monday to Sunday from 8am to 8pm.

Your client area is available at billing.winheberg.com. You can manage your services, view invoices and contact support there.

Send an email to abuse@winheberg.com specifying the relevant IP addresses, the nature of the abuse and any available evidence. We take every report seriously.

Yes, our team responds in both French and English, whether by ticket or email.